Fundraiser

Before I start to fundraise…
• Is this site secure?
• Does it cost anything to make a donation?
• What makes a fundraising page successful?
• Can I see examples of successful fundraising pages?
• How does my charity receive the funds I have raised online via my fundraising page?
• What is a team?
• How do I associate my fundraising page with my team?
• How do I associate my registration with a team?


I am creating my fundraising page…
• Why can’t I upload my photo?
• How do I edit my photo?
• How do I change the text on my page?
• How do I format and edit the personal message text section?
• How does my charity receive the funds I have raised online via my fundraising page?


I am creating my account…
• Why do I need an account?
• How do I edit my account?
• How do I find my password?
• Why can't I access my account?


I am editing my page…
• Where is my page?
• How do I edit and maintain my fundraising page?
• How do I edit the personal message text section?
• Why can’t I upload my photo?
• How do I edit my photo?
• How do I associate my fundraising page with my team?
• How do I find out more about my donors?


• How do I display offline donors on my fundraising page?
• Oops! I fundraised for wrong charity – what do I do?


I am done creating my page…
• How does my charity receive donations I’ve raised via my fundraising page?
• How do I change my fundraising page close date?
• How do I cancel my page?


I have a question regarding one of my donors…

• Can my donor get a receipt for their donation?
• My donor’s company can provide a matching gift, what do I do?
• How can a supporter make a donation via personal check?
• Why did a donation disappear from my page?
• How do I find out more about my donors?