It's not a well-kept
secret that donors, be they casual or wealthy philanthropists,
are more likely to give when asked by someone they know; or to
whom they have a connection.
Colleges and universities ask current students to solicit alumni.
Charities provide their supporters with donor materials, and ask
that they mail solicitations to their neighbors with a personalized
appeal. Organizations hold galas and other special events in which
they encourage their board members to invite their well-healed friends
to attend, or make a contribution if they cannot be their in person.
The technology revolution has added new wrinkles to many existing
fundraising techniques, eliminating some labor-intensive aspects,
and streamlining invitations, donor processing, acknowledgement and
substantiation, and collections.
Technology has also spurred the development of new, creative fundraising
models, some of which I've written about in this space. Among them
are charity malls, online auctions, "click-to-give", and electronic
tribute gifts.
Some of these models take advantage of using "personal" appeals of
individuals to their friends, neighbors, and relatives, despite the
fact that these appeals are highly automated and involve minimal
labor on the part of either the charity or the solicitor.
One such model, the individual fundraising page, is rapidly catching
on as an effective fundraising technique. It was successful recently
in generating a contribution from me to a charity that I hadn't previously
supported, the Leukemia and Lymphoma Society. Here's how it happened.
In January, I received an e-mail from a casual friend and neighbor.
The message, not particularly long or detailed, said he was participating
in a 100-mile bike ride around Lake Tahoe in June to raise millions
of dollars for this particular charity and he was committed to raising
$3,800 himself.
He asked for my participation by clicking on a link embedded in his
e-mail. The link was to his personal fundraising page on Active.com.
I complied, making a small donation online.
Within minutes, I received two emails, one from the local chapter
of the charity thanking me for my gift, and a receipt from the application
service provider, Active.com. Apparently, scores of others responded
to his appeal. In July, I received another "custom" e-mail from my
biker friend that over 1,900 bikers raised $7 million, and that he
more than met his fundraising goal. Attached to the email were pictures
of the event.
Active.com is a site managed by Active Giving Solutions, one of the
many application service providers who have developed software applications
for personal fundraising pages.
"We chose Active Giving Solutions for its ability to integrate with
our internal systems," says Richard J. Geswell, executive vice president,
marketing & revenue generation for the Leukemia & Lymphoma
Society, in a June press release.
"We needed an easy tool to encourage and expand online fundraising
by our participants."
Perhaps the leader in promoting the personal fundraising page model
is Justgiving.com, with more than 700 nonprofit organization clients
in the United States and Great Britain.
One satisfied individual client of this service Nathaniel Tilton
of Charlestown, Massachusetts, was diagnosed with Multiple Sclerosis
in 2002. Rather than letting this debilitating disease stop him,
Tilton decided to run the Boston Marathon. Setting up his personal
fundraising page on Justgiving.com, he raised more than $10,000 for
his charity and finished the race in a respectable four hours and
43 minutes on a hot day and challenging course.
"Some people who were distant to me or who only knew of me through
a friend or family member, gave quite generously," he told me in
an e-mail. "Others who are closer friends of mine failed to, which
was frustrating. The point is, you just never know who feels a personal
connection to your cause and who might be willing to make a contribution
– so don't be afraid to ask!"
The technology made his plea for support painless at every step.
The cost is reasonable, with typical transaction fees being five
percent or less of donations made through the Justgiving platform.
From the homepage (www.justgiving.com), you can find the personal
fundraising pages of some of the top fundraisers who use the service,
and the names and comments of their donors.
Also started in 1999, CharityFocus (www.charityfocus.com) is a California-based
501 (c) (3) run completely by volunteers. It's basic services, including
setting up personal fundraising pages (see: http://www.pledgepage.org),
are free, although there may be charges for any third-party costs
the organization incurs on your behalf.
Third party application service providers are becoming more sophisticated
in meeting the customized needs of charities that want to encourage
their donors to set up personal fundraising pages. Typically, these
pages permit the participant to upload pictures, provide progress
reports on the amount of donations received, and have colorful graphics
that illustrate how close the participant is to meeting his or her
fundraising goal.
Anecdotal evidence is strong that charities, participants, and donors
alike appreciate the convenience of this online giving option. And
it is another effective strategy charities can use to add to their
donor lists and publicize the important mission they have even among
those who may not be interested in making a donation. |